Vera John Casino Review

The Vera & John casino has been online since 2011, which means it has definitely been around for a while by now. But in all that time it appears no one has managed to solve the riddle behind the unusual name of the casino. We are told there is a story, but it’s one of the industry’s best kept secrets.

Licensed in Malta, where Vera & John also have their offices, the casinos boasts an impressive range of slot providers. Chief among them are obviously NetEnt and Microgaming, but you’ll find games from Betsoft, IGT, RTG, Quickspin, Play’n GO, Elk Studios and more here. The selection of games available here is therefore huge.

But that’s not all Vera & John has going for itself. Naturally multiple languages and currencies are supported and even the customer service will be available not just in English. Impressive is the speediness of withdrawals, which usually take no more than 24 hours to be processed. That’s a definite advantage for this casino.

And the 100% welcome bonus is in place to entice you to sign up here and get to know this certainly unique casino in your own time. You can look forward to up to €100 when signing up. That’s not much, but certainly enough.

Here are the main advantages we found:

  • Vast number of game providers
  • Good reputation
  • Solid customer service
  • Speedy withdrawals
  • Great mobile offering
  • No download necessary

Vera & John’s Welcome Bonus

First time players at Vera & John are invited to peruse a 100% welcome bonus that will offer up to €100 extra. The minimum deposit to claim the bonus is €10. Unlike some other online casinos, this offering is not tiered. You will get the bonus on your first deposit and that’s it. The rules to claim and use the bonus are somewhat strict, but not unusual and definitely easily outlined on the casino website, which is always helpful.

In short, new players will get the bonus, which will only be used after the initial deposit has been used up. The maximum bet permitted with bonus money is €6.25 (or currency equivalent) on slot games and €20 on table games and roulette. Players who wish to withdraw the bonus or any winnings from it eventually, will need to first wager the bonus money 40 times. You’ll have 30 days to accomplish that. Afterwards bonus money and winnings from it will expire.

Beside this simple welcome offer, Vera & John has different promotions going on regularly. Usually you’ll receive a newsletter (if you’re signed up for it) with information about upcoming promotions. It’s always worthwhile to keep an eye out for those.

A particular highlight are the daily slot tournaments you can participate in. These are definitely the most regular type of promotion going on and provide a lot of extra fun, especially for those slot lovers out there.

Choose your Live Casino experience

Vera & John didn’t always have a live casino, but that has long since changed and now you even get to choose between the Casino Cosmopolitan or the Casino Paris. And yes, there is definitely a difference as to what both casinos offer.

At the Cosmopolitan you get to play roulette and blackjack games. This one is powered by Evolution Gaming, so if you like their games, this is the one you should choose.

Casino Paris is a NetEnt offering and here you’ll find baccarat, blackjack, roulette and casino hold’em games as well. There is definitely more choice here, but everyone has their favourites and it seems Vera & John cater quite well to those of most players.

A huge selection of casino games

It comes as no surprise that the number of games at Vera & John is quite big. At the time of writing the casino boasts 665 games, which includes a vast number of slots (video slots, classics and 3D slots) as well as jackpot games, roulette, blackjack, baccarat, poker games, video poker and even scratch games.

Funnily, Vera & John have extra game categories such as greatest hits, hot wins, life changers or big wins. So, if you’re looking for a game that could potentially change your life, you know what category to choose.

Needless to say that all the latest releases are also available at Vera & John, so you can soon expect to choose among 700 and more games at this casino. Considering that games load without a hitch here and graphics are excellently rendered on the website, you’ll find it a joy to get in there.

Dozens of Jackpots only a click away

If progressive jackpots are your thing, you’ll be right at home at Vera & John. There’s a dedicated section for jackpot slots here and you’ll be delighted at what you find here. Needless to say most of the big ones are available, whether they are from Microgaming, NetEnt or Yggdrasil and others.

But you can also find Cosmic Fortune here, Holmes and the Stolen Stones, Glam Life or Good Girl, Bad Girl from Betsoft. At the moment 41 jackpot games are available at Vera & John, which is very impressive indeed.

Vera & John’s customer service is on point

All too often you will visit an online casino and have questions that you’ll want answered easily and quickly. Finding the right sections on the casino website can sometimes prove a challenge, however, and FAQ sections aren’t always well designed. Thankfully none of that is the case at Vera & John. As soon as you find the FAQ section, it pops up in a little window on the screen and you can search information to your heart’s content.

It’s all there, which is very handy indeed and very helpful. Before you contact customer service directly, you can therefore browse through all the different sections here and perhaps have your questions answered that way. Should you feel the need to talk to customer service directly, you have all the usual options available. Live chat is available every day between 9am and 11pm CET. The same is true for the phone service. Emails are answered between 8am and 11pm CET every day.

It’s important to note that the phone service is not available in every language, however. English and Swedish are covered on the phone, but none of the other languages. All language are available via live chat and email, however, which is usually more than many others offer and quite helpful.

We would certainly prefer a 24/7 availability for the customer service, but Vera & John has been around long enough and those opening times seem to be working for the casino and their players.

Vera & John’s payment methods are within expectations

It’s important to know whether your banking needs are accommodated at a given online casino and it’s safe to say that this is the case at Vera & John. At the very least just about anyone will be able to use the Visa or MasterCard for deposits and withdrawals here. Skrill, Neteller and paysafecard are also internationally available payment methods.

There are a few more options available that are specific to certain countries, which will undoubtedly be welcome by the residents of those countries. In addition a multitude of currencies are supported, which is not always the case, but meets expectations here. Whilst more payment methods wouldn’t go amiss at Vera & John, the basic needs are met here.

It is important to note that a credit card fee applies here, but all that is thankfully listed on the casino’s website. Also, should players withdraw less than €50, a €5 fee applies. We’re not entirely sure why that is, but any withdrawals above €50 are thankfully free of charge.
The good news is that Vera & John aims to process all withdrawal requests within 24 hours, which is indeed well above expectations and better than what many other online casinos have to offer. On the other hand, withdrawals exceeding €100,000 are done in instalments. That’s not ideal, but it could certainly be worse.

Safety and security are a given

Vera & John comes with a license from the Malta Gaming Authority, one of the most reputable gambling jurisdictions not just in Europe but in the world. There is usually little doubt about the reliability of an online casino with a MGA license.

To guarantee fair play, Vera & John employs random number generators, which comply with international standards. We’re not aware of any major complaints about the casino. Indeed, almost everywhere Vera & John receives high praise and deservedly so.

Additionally the casino uses 256bit SSL encryption to ensure that all transactions and your personal data are perfectly safe.

No information on RTP

On the whole there aren’t enough online casinos that publish their return to player numbers, meaning how much players actually win on average. Vera & John seems to be among those online casinos as it wasn’t possible for us to find any numbers.

Since slots have an average RTP of 96% and some table games can be as high as 98%, one can estimate that the overall RTP at Vera & John is somewhere in the middle. It’s always worthwhile to check the RTP of a particular game, if one wants the best odds on their side. After all, the house always wins, at least at the end of the day.

Unique and recognizable look

One can’t review the Vera & John casino without commenting on the rather unique look of it. The background is a wonderfully bright sky blue colour, which seems to enhance one’s mood instantly. The site simply looks friendly and vivid, which is exceedingly the exception among online casinos, many of which prefer dark or muted colours.

The logo itself is a brilliant pink, which pops right out of the sky blue background. The graphics are quite well done here and despite the brightness of it all, you won’t find yourself overwhelmed.

The website offers a clear and clean design, where everything is just a click away and the navigation tends to be rather intuitive, which is always a bonus.

Great mobile offering

The design of the website does translate to the mobile offering as well. You’ll be able to recognize the Vera & John casino quite easily when you open it up on your mobile device. It’s perhaps a little less cluttered, though the website isn’t cluttered to begin with.

You’ll get plenty of games here and the mobile version is remarkably responsive, which is what we want when playing on our mobile devices. In addition you’ll find that the games work remarkably well on the mobile version of the website. If you prefer to play on the go, you won’t find Vera & John wanting.

What else is noteworthy at Vera & John?

We’ve talked about pretty much everything important now. The tournaments that take place at Vera & John are definitely a specialty here, and besides that a few promotions make appearances every once in a while as well.

On top of that Vera & John actually offers a loyalty program. This one is hardly unusual. As long as you actively play at this online casino, you will collect coins and climb levels. The number of coins you collect determines which level you’ll be climbing. Just for registering an account you’re actually collecting coins already. Verifying your account will also yield some coins and so will the first few deposits you will make.

Almost every action you can complete at Vera & John means earning coins: logging in once a day, rating a game, making deposits of various sizes, inviting friends or playing a game for the first time.

You’ll be able to spend your coins at the Vera & John shop, where you can buy bonuses, free spins or spin credits. All things considered it won’t take you long to earn coins and climb those loyalty levels.

Conclusion: A fun casino that offers plenty for slot fans

Clearly these guys are doing something right. They’ve been around for six years now and seem to be going quite strong. Vera & John has established itself as an internationally recognized brand that accepts players from quite a few countries. The casino is fair, secure and has a great reputation.

Whilst you can’t find a poker room here and sports betting isn’t offered either, everything that Vera & John does offer is quite excellent. The choice of slots from a huge number of slot providers is impressive. The newest games are always at your disposal. Then there are plenty of table games to peruse and for the extra kick you can choose between two different live casinos.

Let’s not forget the daily slot tournaments and their guaranteed winnings promise. The casino is as transparent as they come. We would wish for access to their RTP, however. But that’s a minor gripe and since customer services can be easily contacted for such questions, you might find yourself doing just that.

Signing up at Vera & John seems like a good idea, especially if you want a simple bonus, a decent loyalty program and a gazillion slot games.

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