Betsson is a Swedish online casino that first opened its doors back in 2001. One of the early players in the industry, Betsson found rapid success and grew quickly, soon expanding beyond its main markets Sweden and the UK. Only five years after it was first established, Betsson over 100,000 customers across Europe.
As part of the group Betsson AB, Betsson’s sister casinos are NordicBet and CasinoEuro among others. But Betsson is undoubtedly the best known of the group. Over the years Betsson has established itself as a one-stop-shop for gamblers, offering not only a sportsbook, but an online casino, a live casino, poker, various other games, scratch cards and even bingo. The motto here is “Anytime’s playtime” and the emphasis is therefore on having fun.
The casino is licensed in Malta and Alderney, is offered in 17 languages, multiple currencies and has a 24/7 customers service that is so good it’s been given an EGR award. Where else can you experience an award-winning customer service? Betsson has made a brilliant reputation for itself and with good reason. The casino aims to stay on top of the game, which includes offering games not just from well-known and long-established providers such as NetEnt, WMS and Microgaming, but also from excellent newcomers such as Yggdrasil Gaming, Play’n GO, Thunderkick or Quickspin.
Thus you get an impressive range of games at the online casino, but venture further and the offers don’t end there. Plus, the promotions section at Betsson is truly impressive. Not only can you get welcome offers for the casino, the sportsbook and the poker section, but there are multiple on-going and temporary promotions for most sections of Betsson going on. Whether you want daily treats at the casino or you are hoping for a special at the live casino, Betsson has you covered.
Here are a few of the things that make Betsson outstanding:
Live Chat, Email, Phone
Malta (MGA), United Kingdom (UKGC), Spain, Sweden
Czech Republic korunas, Denmark kroner, Euros, British pounds sterling, Norwegian Kroner, Polish zlotys, Swedish Kronor, US dollars
Blackjack, Roulette, Baccarat, Casino Holdem,
Microgaming, NetEnt, Evolution Gaming, Play’n GO, Quickspin, Thunderkick, Red Tiger Gaming, Foxium, Pragmatic Play
E-Wallets : 0-24 h
Credit/Debit Cards : 3-5 d
Bank Transfers : 2-5 d
Just because you have an operator that is a one-stop-shop for everything, doesn’t necessarily mean that all sections are treated equally. Oftentimes you’ll find that the casino is under-represented or that there are no special live casino offerings or no bingo promotions of any kind.
That cannot be said for Betsson. Here virtually every section comes with its own welcome offer, whether you opt for bingo, poker, the sportsbook or the online casino, you can count on one of the available welcome offers being available here. Depending on which offer you use, you can claim €50, €100 or even up to €1,000 extra to play with.
The most generic welcome offer, which can be used at the online casino, in the games section or for scratch cards includes a 100% bonus and up to €100. The minimum deposit here is €10. If players wish to be able to withdraw the bonus or any winnings from it, playthrough requirements of 35 times the bonus money will have to be met. Slots, scratch cards and other games count 100% towards meeting these requirements, most table games count between 5 and 25%.
There’s also a separate bingo offer, one for poker and one for the sportsbook. Whilst there’s no welcome offer for the live casino, there are plenty of on-going live casino offers that players can use to their advantage.
Nowadays Betsson boats over 700 games. Most of those can be found in the slots section and in the games section. Among the hundreds of slots you find classics such as Gonzo’s Quest, Fruit Shop or Immortal Romance. But there are also newer slots such as Tarzan, Motörhead or Golden.
There are plenty of Roulette, Blackjack and Baccarat versions available as well as casino poker games such as Casino Hold’em or Casino Stud Poker. The selection of video poker games is relatively small, however.
Bingo and scratch cards can be found in separate sections, catering to fans individually. And in the games section you may find Keno and a number of other fun games that are usually not classified separately.
All in all the selection of games is impressive and if you don’t find here what you’re looking for, you’ll be hard pressed to find it anywhere else.
If slots or the usual selection of table games isn’t cutting it for you, you may want to check out Betsson’s live casino. Here you can find various Roulette, Baccarat and Blackjack tables as well as three Poker versions.
The great thing about the live casino here are a selection of promotions that you may peruse at any given time. Some promotions are on-going, but there are always specials available as well.
Then again, if you’re here to play Poker, you are really going to want to check out the Microgaming Poker client. Not only can you find a bunch of different promotions here, including a special welcome offer of up to €1,000, but you can also participate in numerous tournaments at any given time.
The Poker client is available for instant play in your browser or as a download version. The Poker rooms here a very popular and you’ll find thousands of players online at any given time. If Poker is your thing, you’ll be very happy here.
Finding the available payment options at Betsson is a piece of cake. They are listed helpfully and you’ll get information on transaction time, fees and minimum required deposit. Whilst most deposit methods are free of charge, there’s a 2.5% fee imposed on credit card and entropay transactions. Skrill, Neteller, paysafecard, ecoPayz and the good old bank transfer are also available. The latter, however, does take several days for transactions to be completed.
There are fewer withdrawal methods, which is usually the case, but all of them are free of charge and minimum transaction times are 24 hours.
Betsson has a good reputation when it comes to withdrawals and there seem to be no difficulties most of the time. In comparison to many other online casinos or sportsbetting operators, there are relatively few payment options available here, but usually you’ll find something that will suit you.
Betsson and its parts come with several licenses. For the most part that means that the online casino and sportsbook are licensed through the Malta Gaming Authority (MGA). Interestingly the Poker section receives its license from Gibraltar and the MGA, whereas the live casino, operated by Evolution Gaming, is only licensed through the Alderney Gaming Control Commission.
The important takeaway here is that Betsson can boasts plenty of licenses and is regulated by several jurisdiction, all of which are very reputable. There can be no trust issues here and safety is a given.
Additionally games at Betsson are independently tested by TST and the National Laboratory of Forensic Science in Sweden, ensuring that all random number generators work flawlessly.
Yes, indeed, the customer service at Betsson won an award, and quite recently, too. Last year Betsson received the award for Best support at the EGR Nordics Awards 2016. And the award seems well deserved. Live chat response times are given with 30 seconds, on the telephone you’ll be able to talk to someone in no more than two minutes and emails are typically replied to in 30 to 60 minutes.
The only downside here is that you’ll be calling Malta instead of a toll free number, but since most people are contacting the customer service via live chat these days, this does not seem to be much of a bother.
You may not even need to call them, considering that the FAQ section is extensive and easily navigated, already answering a multitude of questions. But if you do have to contact customer support, you’ll know you’ll be getting help from some of the best in the industry.
When you visit Betsson for the first time, you’ll notice the white background and orange highlights more than anything else. The web designers kept the homepage remarkably clean and friendly, which is very pleasant indeed. The website never appears cluttered and navigation is a breeze. The Poker room is mostly black and classy, the Games section offers a sunny yellow background and in the Scratch section turquoise dominates. The Bingo area is purple. We really quite like the different colour schemes in each section and the overall look of the website.
Whilst the site is easily navigated and the different sections can take a moment to respond when browsing. Usually they load eventually, however, and playing is never a problem.
When a casino and sportsbook has a motto that says “Anytime’s playtime”, you can expect that the casino also caters to its mobile players. That’s true for Betsson and you can get the mobile app for Android as well as iOS. Both can be downloaded directly on the website and players can enjoy a good selection of casino games, live casino games and sports markets.
The app is just as recognizable as the website itself and runs smoothly on most devices. Alternatively you can play on Betsson’s mobile page on your mobile device. Again, the mobile page does take a moment to load, but then you get access to a great range of games on your mobile.
Betsson has a fantastic range of games and plenty of bonuses and promotions going on. So, if you take your gambling here, you might as well join the VIP club. The club has three levels, bronze, silver and gold, and just by regularly playing at Betsson you can earn VIP points. When you’ve collected enough coins, you can exchange them for real cash and keep on playing.
On top of everything else, Betsson runs an extensive blog, where you can read up on the latest sports events or check out the game reviews that the operator has published. You could also learn how to play Poker here.
Betsson is definitely one of the best one-stop operators around and has proven for the last 15 years just what dedication to gambling and the customers can do.
We’re hard-pressed to find anything we really want to improve over at Betsson. The customer service is on point. You get over 700 games here, covering everything from video slots to table games, scratch cards, bingo and poker. There’s a live casino, which may not be huge, but offers a sufficient number of games.
Betsson has received multiple awards over the years and deservedly so. We like the clean and friendly design of the website that never goes overboard and is easily recognized.
We’d like to see RTP information for the casino and we wouldn’t mind the addition of more payment options. But overall there’s hardly anything to complain about here. Betsson does pretty much everything right and proves every day why it has been around for such a long time and why it is still so successful.