4.5 NordiCasino

200% up to €1000 + 20 Free Spins

 

Nordicasino Review

Do you fancy joining up with the Norsemen? If so, then Nordicasino might just be for you. Mind you, it’s not as fierce looking or brutal as you might expect when thinking of Norsemen. In fact, it’s all rather on the cosy side of things. Beginning with the design of the website, which is mostly light blue and pastel.

Instead of being fierce and in the mood to conquer, Nordicasino promises the brotherhood of men, so to speak. They want to welcome players as family and look after their online casino needs as if you were one of their own.

Owned and operated by Equinox Dynamic N.V., Nordicasino has only debuted in 2017 and it has yet to prove itself among the plethora of other online casinos out there. Still, they make a decent first impression with a generous welcome bonus, a solid selection of games and even a VIP program. We’re here to let you know how it holds up and give you a detailed review of our experiences with the new casino. Some of the advantages we found are these:

  • Hundreds of games from favourite providers
  • 200% welcome bonus and up to €1,000
  • Free spins without wagering requirements
  • VIP program
  • Live casino
  • Mobile compatible

Facts

Games: Established: 2017
Payout:
Jurisdiction: Curaçao
Software: Booming games, Booongo, NetEnt, NextGen Gaming, OMI Gaming, Playson, Betgames, Felix gaming, Fugaso, Game scale, Mr Slotty, Spinomenal, Xplosive gaming
Support: Live Chat, Email, Phone
Play on: Computer, iPhone, Android
Languages:
Currency: Euros

Facts

E-Wallets:
Credit/Debit Cards:
Bank Transfers: 2-5 d
200% up to €1000
Type: Welcome
Wager requirements: 30x
Bonus code:
Min. deposit:
20 Free Spins
Type: Free Spins
Wager requirements: 30x
Bonus code:
Min. deposit:

Double your first deposit with the welcome bonus

We don’t often see a 200% welcome bonus and it’s always worth mentioning when a casino offers one. Mostly casinos stick with a 100% bonus. But considering that Nordicasino is still very new and has to attract customers somehow, starting with a generous bonus is definitely a good strategy.

So, for your first deposit you can claim a 200% bonus and a maximum of €1,000.

Now, the terms are somewhat strict when it comes to the welcome bonus. They’re clearly stated under a separate link for the general bonus terms and conditions, which is helpful. Thankfully, although strict, they are not overly extensive.

First of all you need to know that bonus and deposit need to be wagered 30x before a withdrawal can be requested. Bonus money can only be used on scratch cards and slots from Betsoft, Felix Gaming, Fugaso and GS. We’re not overly fond of that restriction, because favourite games from NetEnt or other developers cannot be played to complete the wagering requirements. That’s rather restrictive.

Bonus funds cannot be withdrawn. That means you’ll only be able to withdraw your winnings and your initial deposit once wagering has been met. Additionally, as long as you have bonus funds in your account you can only withdraw up to 20x your deposit. Until your balance reaches 0, in which case the bonus balance and wagering requirements are reset.

If you have questions about these rules, you should contact customer support directly. Be aware that you can cancel a bonus with customer support, but that will have to happen before you start using it, i.e. before you placed your first bet.

On the upside, once you’ve made your first deposit at Nordicasino, you can contact customer support and request an additional reward of 20 free spins. Those free spins are wagering free, so you’ll be able to claim your winnings without having to wager them first.

Over 800 games from various providers

Considering that a few major game developers are not part of the portfolio at Nordicasino, they manage to make it to over 800 games altogether. That includes all games, though, not just slots.

The game developers you can find at Nordicasino are NetEnt, Betsoft, Play’n GO, Elk Studios, NextGen Gaming, Playson, Booming Games, Mr. Slotty, Felix Gaming, Booongo Gaming, Fugaso and Spinomenal.

Needless to say that the majority of games are slots, of course. You’ll find plenty of great titles from your favourite providers here. Whether it is Secrets of Atlantis, Steam Tower, 7 Sins, 300 Shields, Great White Elk, Wild Toro or any of hundreds more titles, you’ll be able to get your fill at Nordicasino.

Games are sorted in various categories. Thus you’ll be able to filter for “hot games”, “fresh games”, “video slots”, “classic slots”, “card and table games” and “casual games”.

Among the card and tables games you’ll find all table games that the casino offers. That obviously includes Roulette, Blackjack and Baccarat and various varieties. But Casino Poker is also available here and Video Poker with an astonishing selection of “Deuces Wild” versions.

Here you’ll also be able to discover a number of different Keno games. A number of scratch cards and other games that can’t be categorised are available in the “casual games” section.

An Extreme Live Gaming live casino

When visiting the “card and table games” section, you will also find a number of live games at Nordicasino. Strangely they decided not to provide a separate live casino as such, instead the live tables are lumped together with all other card and tables games. Since the number of games here is not massive, you’ll easily be able to find what you’re looking for, though.

The live tables are provided by Extreme Live Gaming, a subsidiary of Novomatic. They provide pretty much every kinds of live table game you could want for. And they have themes for their Roulette tables, such as Book of Ra Roulette or Lucky Lady’s Roulette. In total there are about a dozen live tables at Nordicasino, which is enough for most casual players.

Betsoft jackpots at Nordicasino

The only jackpot games we were able to find at Nordicasino appear to be the ones made by Betsoft. Since it is not possible to filter for jackpot games, we searched for providers instead and found titles such as The Glam Life, one of the biggest jackpots Betsoft has available, as well a A Night in Paris, which also features a jackpot.

Not a single NetEnt jackpot appears to be available at Nordicasino and many Play’n GO titles that can also feature jackpots, don’t seem to be equipped with them.

We have found, on occasion, that new online casinos as well as those that are only licensed in Curacao don’t necessarily get into the jackpot game just yet. Perhaps Nordicasino will feature them in the future.

No jackpots

24/7 Customer Service via Live Chat

Your best option to contact customer service at Nordicasino would be the live chat. There’s a contact number available as well, but that an international number and it will undoubtedly incur extra charges.

The live chat works reasonably well, but don’t expect to get good results if English isn’t your first language. The answers you may receive in any other language may sound odd, as if they’ve been Google translated. That’s a bit of a pity, but not entirely surprising. The main office appears to be located in the Slovak Republic and we don’t expect even native English speakers there.

You’re welcome to read through the frequently asked questions first as they cover a range of issues already. Additional questions may be answered in the terms and conditions and the various links about payment methods, bonus terms and responsible as well as fair gaming. It is possible to find much information on the homepage already, but with more specific problems you’ll have to talk to customer service. If you can wait, send an email, which will receive a response in a timely fashion.

The customer service department can certainly be improved. But with new casinos it’s hardly ever their biggest strength anyway.

Only a Curacao license available

If you’ve read any of our other casino reviews in the past, you’ll know that we favour certain licenses over others and that we prefer a casino to have multiple licenses and certificates. New casinos often only have one gambling license, unless an experienced operator is behind them.

Equinox Dynamic N.V. operates a number of online casinos, but none of them are very well known just yet. And they’re all quite similar, mostly differing in theme, but otherwise offering very much the same games and features.

Nordicasino offers only a license from Curacao and with Europe-facing casinos we generally prefer at least a license from Malta or Gibraltar. After all, any disputes you may have with the casino are more easily addressed with a gambling commission near you rather than across the ocean.

It does help that Nordicasino appears to place great emphasis on fair and responsible gaming. They have separate sections for both topics and provide further information on detecting problematic gambling behaviour, working with GamCare and the Global Gambling Guidance Group among others.

And they promise to look out for your safety, employing a dedicated team that ensures that all the latest and best security measures are put in place for your protection.

No RTP information published

Nordicasino promises fair gaming.  And they assure us that their RNGs have been audited most thoroughly. As a new casino they may not be quite there yet when it comes to publishing the RTP information, though. Many casinos that have been around a lot longer aren’t “there yet”. So we’re not surprised that we couldn’t find any details here either.

Most games will have information available for individual RTPs, but we also know that much more information could be made available and that we’d like to see a proper audit and the numbers of the casino’s overall RTP. Perhaps Nordicasino has not yet accumulated enough players to provide worthwhile numbers. We’ll wait and see.

All the important payment options are there

Nordicasino provides its own section for ‘payment options’. Here you’ll have all available methods listed indiscriminately. That means, whether the method is available in your country or not will only be determined once you’ve made your choice. Interestingly you can even choose Bitcoin as a deposit option, which is highly unusual for a casino as new as this one.

Among the most common and widely used deposit options are Visa and MasterCard, Neteller, Skrill and paysafecard as well as AstroPay, EcoPayz and Zimpler.

When it comes to withdrawals, you’ll definitely first have to check the ‘withdrawal policy’ link provided on the homepage. It very clearly goes into the ID requirements and the verification process. That’s a bit strenuous, to be perfectly honest. It is meant for your protection, of course, but it can become a headache, because withdrawal requests will be denied if you don’t fulfil all requirements.

Additionally there’s a minimum withdrawal of €100 each time you request a withdrawal, but a €5,000 limit in a 30-day period.

In terms of speediness, most withdrawal methods will take about a business day to be processed, which is pretty decent. Fees are not charged for any withdrawals or methods, but additional banking or transfer fees imposed by the method chosen are yours to bear.

At the very least we’re quite pleased to get all the details listed neatly in one place. But it’s slightly exhausting to go through it all and clearly understand the requirements.

Colourful, playful and relaxing design

Whilst a bright blue and a muted grey are main colours in the palette at Nordicasino, you’ll find the homepage to be on the more colourful side on the whole. The Vikings, or Norsemen, are dressed up in various colours and even their red or golden beards pop on the screen. They sure don’t look dark and scary. In fact, these Norsemen look as if they’re having a lot of fun and you should be having fun alongside them.

The colour palette is actually quite relaxing, because the colours aren’t overly bright and therefore pleasant to the eye.

Navigation is really easy and intuitive and many links on the homepage easily direct you to the area you want to visit. Filtering the games is also neatly done and overall the design is surprisingly tidy and not as cluttered as we’ve seen elsewhere.

A fun mobile experience

The look, design and navigation translate easily to the small screen as well. More or less fully HTML5 compatible, you can access Nordicasino on just about any suitable mobile device and enjoy your gameplay here. Naturally not all 800+ games are available on your mobile device as well, but the selection is still big enough for you to find plenty to entertain you here.

If you like to give the slots a go on the road, you’ll be able to enjoy some of your favourite games at Nordicasino as well. And you can access all the important information on your mobile device just as easily as you can on your computer.

Grab extra bonuses here and there

At Nordicasino you’ll be able to enjoy a number of extra bonuses here and there. For instance, some deposit methods actually come with an extra 15% bonus if you choose to use them when depositing money. The methods that qualify are Skrill, PostePay, Giropay and Sofortuberweisung.

That’s definitely a rarity and something we recommend you make use of if you have a preference for any of these methods.

Then there are the Happy Hour Fridays, which will give you a 100% deposit bonus on all deposits made every Friday between 2pm and 8pm GMT. That’s pretty neat.

And on the first day of every month another deposit bonus can be claimed as well. So that’s pretty cool.

We are currently missing other promotions that award more free spins or perhaps tournaments and campaigns where you can win gadgets and such things. But perhaps those will be added in the future.

On top of that Nordicasino actually offers a VIP program. That’s definitely unusual for a very new casino and an additional incentive to sign up here. Players are automatically signed up once they register and with their very first wager accumulated points towards reaching the next tier. There are four tiers in total: bronze, silver, gold and platinum. And they all come with different benefits. You can collect cash points as well and convert them to real cash.

From what we’ve seen, the VIP scheme is actually pretty good and worth checking out as an additional incentive.

Conclusion: Not quite there yet but a good start

Nordicasino is definitely a place where you can have fun with some very tame-looking Norsemen. The casino focuses on the brotherhood rather than the conquering of others with their theme and makes it light and slightly quirky. It’s definitely very ‘non-threatening’ and you’re not going to be overwhelmed here, especially if you’ve never played at an online casino before.

Overall the casino strikes us as a pretty solid choice, however, all the flaws we found need to be addressed. We do want to see another European license and more jackpots are definitely necessary. The withdrawal terms are strict, but we hope that they don’t stand in the way of having fun at the casino and your ability to eventually cash out your winnings.

If you want to give Nordicasino a try, don’t overdo with the welcome bonus and err on the side of caution. It is still a very new casino and thus it needs to prove itself as reliable and safe.

4.5/5 By Casinoshark

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