Mr Green Casino Review
Mr. Green Casino was originally launched in 2008 by Fredrik Sidfalk and Henrik Bergquist for the Swedish market. Soon the casino became so popular and successful that it expanded beyond Swedish borders. Since 2012 Mr Green Ltd is owned by Mr Green & Co AB, which is now operated out of Malta.
The casino’s approach has been unique from the beginning. Here we have a gentleman’s casino for Mr. Green himself is a gentleman, of uncertain parentage and raised in an orphanage he managed to go from rags to riches and follows a gentleman’s credo of civility, respect, honour and personal responsibility. That’s how this casino is run and considering the consistently high ratings, the favour with the players and the many awards the casino has received, one is inclined to agree.
Nowadays Mr. Green is a world-renowned casino that cooperates with an incredible number of software providers to offer an excellent portfolio of over 600 games to its customers. Here you’ll find games from NetEnt, Yggdrasil Gaming, Betsoft, IGT, Play’n GO, ELK Studios, Bally, Microgaming, NextGen Gaming and quite a few more.
On top of that Mr. Green doesn’t just offer casino games, but also live tables, sportsbetting and an excellent mobile platform. That makes the casino almost a one-stop-shop for all your gambling needs.
Sign up here and you get to pick a casino or live casino welcome bonus and you’ll enjoy all of the following advantages:
- Over 600 games from multiple providers
- Licensed by MGA and UKGC
- Fantastic casino design
- Live casino, mobile casino and sportsbetting
- Fast payouts
- 24/7 customer service
Pick one of two welcome bonuses
A true gentleman won’t just present you with one offer and leave you to take it or leave it. At Mr. Green you can choose between a casino welcome bonus or a live casino bonus, depending on your preference. Both have their advantages, of course.
- Casino bonus: 100% match bonus on your first deposit and up to €100 – wager €20 at the casino and unlock 100 free spins on Starburst + receive another 5 free spins on various slots for the next 20 days.
- Live casino bonus: Deposit at least €20 – wager your entire deposit on live casino games and if you win, you win, but should you lose the second chance bonus is triggered, giving you 50% of your deposit and up to €50 back. You will also receive 5 free spins per day for the next 20 days to be used on various slots.
In either case bonus money and free spin winnings need to be wagered 35 times before a withdrawal is possible. No time limit is mentioned as to how quickly the wagering has to be completed. But free spins have to be used within 7 days of receiving them.
Mr. Green keeps things very simple here. Only gambling on slots will count towards completing the wagering requirements and only the bonus money will count (though real money will always be used first when wagering). Any further questions may have to be directed to the customer service team, especially in regards to how quickly the turnover requirements may have to be met.
|100% up to €100||35x||Welcome||4 months|
|10 Free spins||35x||Free Spins||4 months|
Over 600 games and counting
Contrary to what you may believe, Mr. Green doesn’t have the largest portfolio of any online casino out there. Not even close, actually. Plenty of casinos have more games than Mr. Green currently offers, which is just above 600 games in total. Of course, that number constantly climbs, because Mr. Green constantly signs new distribution deals with developers not yet part of its portfolio.
Right now you can find games from Bally Technologies, Betsoft Gaming, Evolution Gaming, Edict Gaming, Extreme Live Gaming, ELK Studios, IGT, Microgaming, NetEnt, NextGen Gaming, Odobo, Play’n GO, Quickspin, Thunderkick, Yggdrasil Gaming and WMS.
That means among many other slots you’ll also find Dazzle Me, Chibeasties, Burning Desire, Avalon, Wolfpack Pays, Machine Gun Unicorn, DJ Wild, Magic Portals, Starburst, Foxin Wins Again, Game of Thrones plus a few Mr. Green exclusives such as Mr. Green: Moonlight here.
Among the many table games you find selection of Blackjack games, Roulette tables, Baccarat, Casino Poker as well as Video Poker games. The only downside with table games is that you can’t properly just filter those out. You have a section for live casino games, roulette and blackjack, but not for video poker, etc.
That’s where the ‘My Adventure’ section will be handy, because here your favourite games will be found once you’re all set up.
Three live casino providers under one roof
Mr. Green is among the few casinos that don’t just rely on one provider of live casino tables, and not even just two, but instead three. Here you’ll find live tables from Evolution Gaming, Extreme Live Gaming (the Novomatic daughter that is becoming increasingly popular) and, of course, NetEnt.
Live tables come with various limits, some of which are well-suited to high rollers, in various languages and with a host of friendly and competent dealers. We would expect no less from Mr. Green and the providers they have chosen to work with here.
Among the tables you’ll find plenty of Roulette options, Blackjack, Baccarat and a number of Casino Poker tables as well. Mr. Green is not currently part of a poker network, which makes these poker tables your next best option at getting some live action.
Overall you can currently find 40 different live games here, which is quite the selection and should satisfy just about anyone who likes live tables.
A host of live-changing jackpots
Surprisingly the number of jackpot games at Mr. Green is not huge. Right now you’ll ‘only’ find about 25 jackpot games here, which is a lot less than we’ve seen elsewhere. But that’s not to say that you won’t find quality jackpots here. Indeed, quite a few of them offer life-changing wins and that’s what we’re after when playing progressive jackpots, is it not?
Among the bigger ones you’ll find:
- Mega Moolah
- Mega Fortune
- Hall of Gods
- Arabian Nights
- Joker Millions and Empire Fortune
- IGT’s Mega Jackpots (four slots)
A few notable big jackpots such as Millionaire Genie and King Cashalot appear to be missing, but at least you get a nice selection from different providers. Among the smaller jackpots you’ll find Super Lucky Frog, Divine Fortune, Holmes and the Stolen Stones, Texas Hold’em Bonus, Caribbean Stud and Cosmic Fortune.
The Gentleman’s Bookmaker
Last year Mr. Green introduced sportsbetting to its portfolio. The casino also decided to work with Kambi, one of the industry leaders in the sportsbetting sector. And they also launched their sportsbook just in time for the Euro 2016. Mr. Green wasn’t the only one to do that.
The sportsbook approach certain deviates from the classic look of more traditional bookmakers. On the sports homepage you’ll end up a little confused at first, because a bunch of information can be found here with seemingly no order to it. Just stick with the top menu, where most football leagues are found as well as a link to “All Sports”.
Live betting is, of course, available as well. The sportsbook does take a moment to get used to and to find your way around, but it’s well worth checking out, if you want to give it a try and if you’re looking for a casino that offers more than just slots and table games. There are tons of sports, events and markets to be found here.
A helpful and engaging customer service team
A gentleman will most certainly look after his customers. That’s part of the civilised and honourable approach of Mr. Green. Thus you will find a dedicated team of customer service representatives here. They’re available 24/7 via live chat, email and phone. And responses are quick, friendly and competent.
Mr. Green’s customer service team also likes to engage players in various forums and on review sites, addressing concerns and complaints directly. Indeed, most complaints seem to rise from not understanding the terms and conditions, and criticism appears to be welcome as a manner to improve the service. Mr. Green’s customer service has an excellent reputation as does Mr. Green. Players are put first here and concerns are not easily dismissed.
Before you find yourself contacting customer service you can always check out the helpful FAQ section, which already answers dozens of questions.
Visit the cashier to find all available deposit and withdrawal options
Once you’re logged into your Mr. Green account you’ll find a cashier there and all available options for deposits and withdrawals. Since Mr. Green is offered in many different countries, these options will vary, because not all of them are valid or relevant to every country.
Of course there’s a choice of credit cards (Visa and MasterCard), eWallets (Skrill, Neteller, etc.), prepaid options (paysafecard) and other methods such as bank transfer, instant transfer or Trustly available.
At the cashier you’ll also find out whether or not a fee applies, what the minimum and maximum deposits and withdrawals are and how long transaction times may take.
Without having to login to an account that you may not have opened yet, you can also find some information on deposits and withdrawals when you’re on the main homepage of Mr. Green and scroll all the way down. Here are some additional links you won’t find elsewhere, including one for ‘Deposits’ and for ‘Withdrawals’. You won’t find many details here, but at least an overview is offered.
Players get one free withdrawal every seven days and thankfully they will be notified when the next free withdrawal is available. If you want to withdraw more than once in a seven-day period, you’ll be charged as little as £1 and as much as 1% or up to £10. We have seen worse.
Any withdrawal requests of £100,000 or more will be paid out in 10% increments over 10 months. That does not apply when winning jackpots, which are always paid out as a lump sum.
Multiple licenses and certificates
Mr. Green is licensed through the Malta Gaming Authority as well as the UK Gambling Commission. That means the casino is just about as well regulated as we could hope for, because those two gambling jurisdictions are the most important ones within Europe.
Fair play is paramount here and thus it’s hardly surprising that Mr. Green is also certified through the Swedish National Laboratory of Forensic Science, ensuring that all games work as randomly as one would expect them to.
Independent audits are important to ensure the trustworthiness of an online casino and Mr. Green takes all necessary steps to work with auditors. The reports can’t be seen online, however, but that’s usually not the case anyway.
As such it is also unsurprising that payout reports are also unavailable at Mr. Green. Whilst there are no reports of unfair treatment, delayed payouts or any other fraudulent behaviour, we wouldn’t mind knowing what the overall RTP of the casino, live casino and sportsbook is. Mr. Green has released reports record earnings year after year, which speaks for the success of the casino. But at the same time we don’t know what players get paid out in return.
Responsible Gaming is taken very seriously
For once we include a section about responsible gaming, because Mr. Green is one of the very few casinos that take this issue very seriously. The casino includes a whole section on “Green Gaming”, which deals with responsible gambling in a way we’ve rarely ever seen at an online casino.
Here you’ll learn how to add deposit and gambling limits when you have a Mr. Green account. You can find out what risks there might be, how to get help and they even included a FAQ section for further information.
Mr. Green wants players to have fun and that means you can even set a limit on a particular session before you start playing. After all, not every day is a lucky day and you wouldn’t want to lose more money than you can afford. This problem is also addressed in various forums, where Mr. Green representatives helpfully engage with customers.
Modern, user-friendly and unique design
Last year Mr. Green went through a major design overhaul of its website. Whilst it has always been a recognisable design, where Mr. Green himself was featured prominently as was the colour green, the newly redesigned website manages to take our breath away.
It seems no expenses were spared in the graphics department. When you first hit the homepage, before entering the games lobby, you’ll be looking at a breathtaking landscape. A few gimmicks accompany you throughout the website and graphics are very well executed, no matter which section you are in.
Navigation is generally straightforward with the main menu letting you access the casino, live casino, sports, reel thrill and promotions sections. From there you can go anywhere else and usually you won’t get lost.
Mr. Green does provide quite a few links throughout its various pages, offering an abundance of information. Sometimes it can feel a little much, but mostly it’s simply helpful.
An excellent mobile experience
Needless to say that Mr. Green doesn’t neglect mobile users. You can easily access the casino via its mobile platform on any mobile device. Additionally, however, you can also get an app for Android or iOS. Choose according to your preference, but in terms of functionality and user-friendliness you’ll hardly find a difference between the two.
Mr. Green’s mobile casino offers a great range of games and pretty much everything, including all the information and links, that you can find on the desktop version of the site as well. Thus you’ll get the casino, live casino and the sportsbook. You can participate in promotions and the tournaments via your mobile as well. And as long as there’s a touch version of a particular game, you will find it here.
The mobile site runs very smoothly and loads in no time, provided you have a good internet connection. It’s easily more fun to play on the go than to sit in front of your computer when playing here.
Reel thrill, promotions and a VIP club
During the past year (2016) Mr. Green has really picked up its game on promotions and specials. They introduced the Reel Thrill tournaments, which are ideally suited to slot fans. Every half hour new tournaments on different slots are featured and most of the time you can win extra free spins when you get ahead on the leader board. It can be a lot of fun and only enhances your usual gameplay, because you can simply play your favourite slots (as long as they’re featured) and only have to fulfil the aim of the tournament (such as getting the highest equalised win across 20 rounds or some such).
And then there are the promotions. Only a year ago Mr. Green offered promotions sporadically. Yes, there were promotions, but they were nowhere near as regular as they are now. Sometimes a whole week or more went by without a new offer, whereas now you’ll get multiple new offers every single week. You can participate in more tournaments, leader board promotions, cash drops and win real cash, free spins, trips, gadgets and more.
Mr. Green also has an exclusive VIP club, the VIP Lounge. That is accessible by invite only and offers benefits such as added bonuses, exclusive promotions, a VIP manager, faster payouts and special prizes and gifts.
Conclusion: An award-winning online casino that deserves its good reputation
Mr. Green regularly makes it to the top of review lists around the Internet. Few online casinos score higher and few online casinos are more popular or have a better reputation. Considering its humble beginnings this is quite an achievement.
And we’re not the only ones who think that this is a great casino that is finally close to being a one-stop-shop, offering an online casino, live casino, sportsbetting, live betting and a mobile casino. Mr. Green has received award after award, the most recent ones are:
- IGA 2017 Gaming Operator of the Year
- EGR 2017 Nordic Operator of the Year
- IGA 2016 Mobile Operator of the Year
- IGA 2015 Online Casino operator of the Year
But the awards reach as far back as 2009, only one year into their existence.
The few flaws we noticed can be overlooked and we’re quite happy to recommend Mr. Green as a fantastic casino to anyone who’s looking for a fun and safe experience.