EnergyCasino Review
EnergyCasino is one of the younger casinos online, but they’ve been around long enough now to know what works and what doesn’t. They were first licensed through Malta in January 2013, the year they opened their virtual doors. But since then they’ve also acquired a UKGC license, which is quite advantageous.
EngeryCasino has gone through a few changes in the last four years, dropping some slot developers and picking others up instead. They’ve always provided games from NetEnt and Microgaming, however, two of the most important slot developers around. Nowadays they offer a rather unique set of slots that you won’t find anywhere else.
But that’s not all that makes this casino attractive and therefore quite popular. Since opening their doors, they’ve also added a sportsbook and their live casino is also pretty decent, using presenting Extreme Live Gaming tables, which aren’t found that often.
When you first sign up here, you can get yourself a 100% bonus or up to €200, and more bonus offers are available once you’re all settled. Or how about a sportsbook bonus offer that can get you up to €50? You choose and enjoy all the benefits that come from playing at EnergyCasino:
- MGA and UKGC licenses
- Around 500 games from multiple providers
- Live casino and sportsbook offers
- Plenty of payment options
- Fast payouts
- Quite a few popular jackpots
Games
1000+
Support
Live Chat, Email, Phone
Established
2013
Jurisdiction
Malta (MGA), United Kingdom (UKGC)
Languages
English, Magyar, Deutsch, Polski, Россию, Suomi, Norsk
Currency
Euros, British pounds sterling, Hungarian forint, Norwegian Kroner, Polish zlotys, Russian rubles, US dollars
Live Casino
Blackjack, Roulette, Baccarat, Casino Holdem,
Software
Microgaming, NetEnt, Evolution Gaming, Play’n GO
Withdrawal TImes
E-Wallets : 1-7 h
Credit/Debit Cards : 1-2 d
Bank Transfers : 2-5 d
Choose a casino or sportsbook welcome bonus
EnergyCasino is among those online casinos that have two different welcome offers for their casino section and their sportsbook. You may choose one or the other upon signing up, depending on your preference.
- Casino Bonus: 100% and up to €200 – minimum deposit €10 – playthrough requirements of 25x bonus and deposit
- Sportsbook Bonus: 100% and up to €50 – minimum deposit €10 – playthrough requirements of 5x bonus and deposit
Both bonus options are pretty straightforward. For the casino bonus it must be noted that only wagering on slots (with a few exceptions) will contribute to the playthrough requirements. And for the sportsbook bonus only single or combi bets of odds of 1.75 or higher will be counted to fulfil the playthrough requirements. Also, these particular requirements only apply to customers from the UK, Ireland and Germany. Residents from other countries may have to adhere to stricter playthrough requirements.
It is entirely possible to opt-out of either bonus offer. New players simply have to click “no bonus” when signing up and won’t have to worry about adhering to any bonus requirements. Of course, it won’t be possible to claim this bonus at a later point.
100% up to €200
Welcome bonus | Wager requirements:35x | Min deposit:€10
50% up to €200
2nd Deposit bonus | Wager requirements:35x | Min deposit:€10
€5 Revenue: 50x
No Deposit bonus | Wager requirements:50x
15 Free Spins
Free Spins bonus | Wager requirements:35x
€400
Total Bonus Offer bonus
500 games from different game providers
Few online casinos still rely on just one game developer and EnergyCasino is no exception here. Since its conception did the casino bank on a number of popular software providers. Always a part of the portfolio were NetEnt and Microgaming as well as games from Oryx. But for quite some time EnergyCasino was also among those few online casinos that provided games from popular land-based game developer Novomatic.
Whatever the reason may be, nowadays you won’t find Novomatic games at the casino. Instead games from Merkur, a German slot maker, can now be found at EnergyCasino. Additionally you’ll find games from Wazdan, BF Games and UC8 here. It’s easily possible to sort those games according to developer when you’re searching for them in the games section online.
Thus you’ll find the unique collection of Blazing Star, Double Triple Chance, Tarzan, Tomb Raider, Aliens, Jungle Spirit, Fruit Mania, Star Fortune, Atlantis Treasures, Wild Dolphins and Golden Dunes at EnergyCasino. These games and more are among the 400+ slots you can find at the casino.
But their selection of table games and video poker is pretty impressive as well. You’ll find Roulette, Baccarat, Blackjack, Red Dog, Keno and Bingo here. There are currently 37 games in this section, which is enough to provide some variation from slots.
Live Casino
EnergyCasino has a small but lively Live Casino offering as well. This one is particularly interesting, because the casino decided to go with a number of tables supplied by Novomatic company Extreme Live Gaming.
Thus you get a few themed Roulette tables such as Ra Roulette, Dolphin’s Pearl Roulette, Lucky Lady’s Roulette and others. Indeed, nine of the 13 live games are Roulette tables. But there are a few Blackjack tables as well and one is reserved for Baccarat.
There are no Casino Poker tables here. As it is, Poker is woefully underrepresented at EnergyCasino. You won’t find many options besides those few Video Poker games that are available. Needless to say that there is no Poker client or any kind of Poker room either.
Jackpots
The number of jackpot games available at EnergyCasino is not huge. There are 19 games in total right now. But we get the most important and lucrative ones here and that’s the most important part. The selection is therefore pretty decent. Among the life-changing jackpot slots you’ll find:
- Mega Moolah and Mega Moolah Isis
- Arabian Nights
- Mega Fortune
- Major Millions
- King Cashalot
Most of the other slots manage to win you five-figure sums. They include Divine Fortune, Cosmic Fortune, Tunzamunni, Super Lucky Frog or Fruit Fiesta 3 Reel and 5 Reel. If you’re feeling particularly lucky, head on over to the jackpot section and take a few spins on one of these machines. You never know what jackpot might drop on your head.
Friendly and helpful customer service
Thankfully the EnergyCasino website is quite well organised. You’ll find a FAQ section here that already answers a pretty decent amount of questions for you. Whether you want to know more about your account, registrations, deposits or withdrawals or have technical questions, go here before you do anything else.
If you can’t find an answer to your question here, you have several options of contacting the competent customer service team. There are two phone numbers available, one for Malta and one for the UK. Then you have the live chat option and finally you can drop an email to the team. During weekdays the customer service team is available between 9am and midnight CET. On weekends you can reach the team between 1pm and 9pm CET.
Those opening times aren’t exactly great, especially on the weekends, where most people tend to do their gambling. But clearly there aren’t an awful lot of complaints about the opening times here; otherwise we’d assume they would have been extended by now.
Payments
It is indeed worth mentioning that all deposit options at EnergyCasino are free of any transaction fees. Too often lately we’ve seen online casinos charge extra on eWallets or credit cards and sometimes it is rather irritating. Thus we’re quite glad that EnergyCasino doesn’t charge for deposits and they do have quite a few options among them.
On offer are Visa and MasterCard, entropay, giropay, iDeal, Trustly, Euteller, Zimpler, Neteller, Skrill, paysafecard and the good old bank transfer. There are plenty of other local options available as well, though. In total there are more than 20 deposit options available, which covers pretty much any need.
Withdrawal methods are fewer, as is usually the case. Visa, Skrill, Neteller, Trustly and the bank transfer are, of course, among them as are a few others, which is handy.
All banking information can easily be found under the separate link available, which is very handy. It should be noted that only one withdrawal per week is free of charge. Every second and following withdrawal request gets charged with a set €5 fee.
To protect players it’s not possible to withdraw more than €5,000 in one 24-hour period unless it’s been arranged beforehand. There does not appear to be a limit on withdrawals beyond that, however.
Licenses
EnergyCasino is among those online casinos that can call two licenses their own. Whilst the company is at home in Malta, they are also receiving a license from the Malta Gaming Authority. On top of that EnergyCasino is licensed through the UK Gambling Commission. That means the casino has to submit to some of the strictest regulations around.
EnergyCasino is thus well regulated and can be considered a safe place to play at. The casino doesn’t showcase any certificates from other regulating bodies or test labs such as iTechLabs. But all game providers are regularly testing their games for randomness and fair play, which means they work just as well here as at any other online casino.
The casino offers an abundance of information about itself on its website, which means it’s pretty transparent. But we were unable to find any payout information. For most games the RTP information is available through the game provider, which means it’s possible to estimate the overall payout information of the casino as well. However, that would not include live games or the sportsbook. We certainly wouldn’t mind seeing the actual report on EnergyCasino’s payout information.
A classic and functional design
The web designers decided to keep things classic at EnergyCasino. Whilst the website sports a very modern design, the colour scheme is kept in black and dark gray with golden yellow highlights. There’s a large banner at the top of the screen that showcases offers and specials and below that you can easily access the games available here.
Navigation is pretty straightforward through a top menu, where customers can access the sportsbook, casino, live casino, banking information, promotions, tournaments, shop and even a news section. If you scroll to the bottom of the screen, you’ll find the usual assortment of links to the About Us section, terms and conditions or FAQ and responsible gaming sections.
At times the website can feel a little cluttered and could therefore be a little tidier. But we’ve certainly seen worse and overall the homepage is still quite functional and leaves little room for complaints.
A solid mobile experience
The mobile optimised website does not require a special app to work on just about any mobile device equipped with a decent screen. Indeed, we would almost go so far as to say that we prefer the mobile experience over the website.
The mobile site is well organised and remains very recognisable. You have the top banner here as well, but the menu is essentially hidden, which makes the appearance of the mobile site less cluttered. Of course, you still get the full functionality via mobile, which includes access to the sportsbook, live casino and tournaments as well as the shop and the help section.
Special promotions, tournaments and a shop
EnergyCasino has a ton of extras available for its players. Apart from the welcome bonus for the casino and the sportsbook, there are a bunch of other regular promotions going on. You could get a reload bonus of 50% and up to €200 on your second deposit, for instance. Players can claim this offer after they’ve claimed the welcome bonus first.
Prizes can be won during the Weekend Energy Challenge, where you can play slots and compete for the top spots in the leaderboard. Or how about you play the game of the week and earn double the energy points? A reload bonus can be claimed with the same offer.
And since we’re talking about energy points, those are earned at the casino whilst playing and placing wagers. Energy points can be earned and converted to real cash or you visit the shop and spend your points on merchandise or gadgets.
And let’s not forget about the regular tournaments that are taking place at EnergyCasino as well. One slot is featured during one of those tournaments and you’ll be playing for a set amount of time to climb the leaderboard. Most of the time you’ll be able to win free spins, but other things await as well. Just check out the tournaments page and see what’s happening.
Lastly, a VIP club exists at EnergyCasino as well. This is a club that you’ll access by invitation only, though. You’ll have to be an active player and once your account meets the requirements, you can look forward to an invitation, which will come with a lot of extra benefits and bonus offers.
Conclusion: Plenty to like about EnergyCasino
EnergyCasino is not quite a one-stop-shop just yet. There is no poker room here and no special games such as bingo or keno. Instead you get a great little casino with a live casino and a sportsbook to boot. The mobile offering is excellent and the casino keeps players interested with tournaments and plenty of promotions and offers. You can earn energy points and as a frequent player you may even get an invite to the VIP club.
We’d like to see better transparency, which includes the publishing of the RTP information of the casino and sportsbook. And some added poker games would not go amiss either. Lastly, a customer service that is available 24/7 is always a good idea, but clearly not a must.
On the whole there’s much we like about EnergyCasino and its flaws are few and not very big ones, which is why we would recommend that you check it out yourself.
