Casino Room first took off in 2005. Since its initial launch the casino has reinvented and modernized itself more than once, but the overall concept has not changed all that much. Take off into space, complete missions for experience points and earn free spins, bonuses and other rewards whilst you’re travelling from planet to planet.
Casino Room was indeed one of the very first online casinos that came up with a mission-based concept to add more fun to your casino visits. It’s not just about playing your favourite slots and table games, but to earn rewards as you go about your daily or weekly gambling.
Owned and operated by Ellmount Gaming Limited, Casino Room has managed to remain independent and provide players with a fun experience, lots of games from some of the best providers around (among them NetEnt, Microgaming, Play’n GO, ELK Studios, Thunderkick and others), and a secure gambling environment, which is boosted by three gambling licenses from various jurisdictions.
As a wholesome casino you can expect to find slots, table games, video poker, live tables and a mobile casino here. Plus, a very attractive bonus will tempt you to sign up sooner rather than later. How does €500 extra and 200 free spins sound? If you’re wondering what the advantages of playing at Casino Room are, here are a few of them:
|Games: 950+||Established: 1999|
|Jurisdiction: Malta (MGA), Curaçao, United Kingdom (UKGC), Sweden|
|Software: Microgaming, NetEnt, Evolution Gaming, Betsoft, Play'n GO, Yggdrasil Gaming, Thunderkick, Elk studios, Nyx Interactive, Aristocrat|
|Support: Live Chat, Email, Phone|
|Play on: Computer, iPhone, Android|
|Currency: US dollars, Australian dollars, Canadian Dollars, Czech Republic korunas, Euros, Latvian lati, New Zealand dollars, Norwegian Kroner, Polish zlotys, British pounds sterling, Russian rubles, Swedish Kronor, Turkish Lira, Brazilian real, Romanian lei, Estonian Kroon, Bulgarian leva, Croatian kunas, Swiss francs, Denmark kroner, Japanese yen, Lithuanian litas, South African rand|
|E-Wallets: 0-24 h|
|Credit/Debit Cards: 3-5 d|
|Bank Transfers: 2-5 d|
At Casino Room the welcome bonus is a pretty straight forward affair. We definitely like the no-fuss approach, especially when it comes to explaining all the details about the bonus. All information can be found in one place and hardly any questions remain. You’ll get a bonus of 100% and up to €500 on your first deposit. The bonus is added automatically once the first deposit has been made.
But that’s not everything. Right after signing up you’ll receive 20 free spins on Starburst. Once your first deposit of at least €20 is made, you’ll receive additional 20 free spins on Starburst for the next 9 days. That means you’ll get a total of 200 spins. You just have to be quick about claiming those free spins, because they expire after 24 hours.
Of course, there are wagering requirements as well. The bonus money and free spin winnings will need to be wagered 45 times before a withdrawal is possible. On the stricter side you’ll find that you’ll only get 30 days to complete the wagering requirement. In a special section you’ll find the bonus games, which are games that you can play to complete those wagering requirements. For the most part those are slots.
When an online casino has been around for more than a decade, we usually expect two things from it: multiple software developers and a huge portfolio of games. Casino Room delivers both. Like many online casinos they started out with mostly games from NetEnt and Microgaming. But in recent years new software developers burst onto the scene and some of them make such wonderful slots that it would be a shame to exclude them from online casino. Thus you can find games from Betsoft, Thunderkick, Play’n GO, Yggdrasil Gaming, Nyx Interactive and ELK Studios among others at Casino Room.
With such a huge range of providers you’ll be happy to find such slots as Thunderstruck, Starburst, Electric Sam, A Night in Paris, Tomb Raider or Taco Brothers here. Whether you’re looking for your favourite classics or the newest releases, Casino Room will more than likely have what you’re looking for.
Naturally the majority of games are slots, but there are separate sections for table games such as roulette, blackjack and other games as well. You can even find scratch cards here, if that’s your thing. Alas, video poker does not seem to be on offer, which is a bit of a shame.
The Live Casino at Casino Room is provided by Evolution Gaming, one of the industry’s leaders. Since Casino Room is mostly concentrating on providing casino games, the live section isn’t very big. But you will find roulette, blackjack, baccarat and casino poker such as Casino Hold’em here.
Right now there may only be 9 live tables in the Live Casino section, but for most online casino fans that seems to be enough. That also seems to be true for most players at Casino Room. If a demand for more live games was there, the casino would surely have added more games to the portfolio in the meantime.
Alright, perhaps it’s not a bucket load of jackpots, because it’s possible for an online casino to offer more than Casino Room does. But we think 26 different jackpot games from multiple providers is better than average and that should be acknowledged. Apart from Microgaming’s and NetEnt’s jackpot games, you will also find a number of Betsoft jackpots.
Slots with 6- and 7-figure wins are:
If 5-figure wins are more your cup of tea, you’ll be happy to find Cosmic Fortune, Divine Fortune, At the Copa, Super Lucky Frog, Jackpot Jamba and quite a few more games here. Overall the selection of jackpot games is pretty good and we have no reason to complain here.
On the whole the customer service at Casino Room is excellent. You’ll find very few complaints about the casino as it is, but the customer service has a reputation of being incredibly helpful and very timely when it comes to answering questions. It certainly helps that the team is available 24/7 and that you can see on the website exactly how you can contact them and by what means.
For instance, email and phone support are always open. Whilst you can only call a UK number, which is not toll free either, it’s good to know that you have the option to call. The live chat is a favourite way to contact most online casinos these days, but that may not always be available.
Interestingly Casino Room also offers a Skype chat to contact the customer service team. That is most definitely not available around the clock. If you ever do feel the need to talk to someone via Skype, you’ll have to check the ‘help’ section to see if the service is currently open or not.
Additionally there’s a small FAQ section you may wish to peruse first. The most frequent questions are all displayed here, but you can also start a search on the subject you have questions about and maybe something else pops up. It’s not the most comprehensive FAQ section we’ve seen in online casinos, but it’s definitely a start.
This is actually important to note. Nowadays we have a few very modern online casinos around that have friendly, light, colourful designs instead of the classic dark or even black casino lobbies that are meant to convey a degree of seriousness.
Casino Room was among the very first online casinos to present not only a specific theme (space in this case), but to also divert from the classic casino designs that employ a lot of red or gold highlights and use white writing on dark backgrounds. Here we find a cheerful environment instead. The homepage shows us a futuristic landscape, most likely on another planet, and light backgrounds that display all game icons and all writing quite nicely.
At first you really don’t think that you’re visiting an online casino when you land here, but that is indeed what it is.
Since we have a modern casino here, navigation is straightforward and well organized. There’s no need to search around for very long and most things can be accessed with one click only. We quite like this unusual design that diverts from the popular classics.
Learning more about available payment options at Casino Room is not as easy as one might hope. Indeed, the payment options that are available can be found on the front page with their icons displayed there. Thus we know that Visa, MasterCard, Skrill, Neteller, Trustly and paysafecard are available. The good old bank transfer is available as well.
But unless you have an account at Casino Room, you won’t be able to see additional methods available depending on your country of residence. That’s a bit of a shame, because most people would like to know whether their preferred method is available before signing up somewhere.
Accordingly there is also no detailed information on withdrawal methods available. Usually Visa, Skrill and Neteller are all available for withdrawals, however. Bank transfer is another method for withdrawals that is made available at Casino Room.
It’s important to note that no more than €10,000 can be withdrawn within a 7-day period and no more than €30,000 within a 30-day period. Higher withdrawals are possible as long as they have been arranged beforehand, that should include the withdrawal of jackpot wins as well.
The website is optimized for mobile use, which means you don’t have to download an app in order to play your favourite games via mobile. Simply open a web browser on your mobile device, enter the Casino Room URL and everything loads in a few seconds. The mobile version of the site is quite recognizable and cleans up nicely.
All the different sections can be accessed here as well. You can login to your account and start playing at your convenience. Of course you can also continue to participate in missions, if that’s what you’re here for. Naturally not all games are mobile compatible; therefore you won’t get all 800+ games on your mobile. But that’s not Casino Room’s fault.
At Casino Room you’ll be a space adventurer and the casino aka Mission Control, will be sending you from planet to planet to complete assigned missions. They’ll earn you experience points, which will speed up your journey to the next planet. Once you arrive at a new destination you can look forward to free spins or even super free spins, no-deposit bonuses, reload bonuses and more.
It’s a simple and fun concept and it seems to be working quite well for Casino Room. The great thing is that just about anything you do at Casino Room will actually earn you those XP points, whether you login in, play a game, make a deposit or whatnot. Completing the missions is where the real points are, but you don’t have to participate that much if you don’t want to.
Sometimes you will hear complaints that Casino Room doesn’t offer much in terms of regular bonuses, but this system is most definitely a bonus system, albeit one that requires active participation.
There’s not a single online casino out there that does everything right. Perhaps the only thing missing is the RTP information or a casino has only one license, but not one will be absolutely perfect in every way. And they don’t need to be, because we all need room to improve.
What’s important to know about Casino Room is that they’ve been around for more than a decade and that in itself is a seal of approval. The casino sports three different licenses, has a huge portfolio of games from most of the best providers and they have a fun concept that players seem to like. Their customer service is excellent and whilst a few things could certainly be improved on, we don’t mind that there’s neither sportsbetting nor a poker network available here. That’s simply not the clientele that Casino Room caters to. Merely the lack of video poker is a true point for complaints, so perhaps something could be done about that? Other than that we have no reason not to recommend this casino.
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