4.6 Casimba

200% up to €5000 + 125 Free Spins

 

Casimba Casino Review

Casimba Casino is still very new on the market and only opened its virtual doors in 2017. The brand is managed by White Hat Gaming Ltd, which in itself is owned and operated by Caddell Limited N.V. Here we have an operator with a few other sites, who appears to be rather reliable thanks to the UKGC license, but who’s not yet built a well-known reputation for itself. They simply haven’t been around long enough, but with Casimba they’re aiming to put themselves on the map.

Offering a casino with over 20 providers and more than 500 games, including live games, they are in for a good start. Their ridiculously generous welcome offer is also enticing players to get to know the casino because you can grab as much as €6,500 on your first three deposits as well as a bunch of free spins.

What else might you want to look out for? We’ve checked out the casino for you – most thoroughly, of course – and here are some highlights:

  • Over 500 games from great providers
  • VIP and loyalty scheme
  • UKGC and MGA licenses
  • Huge welcome bonus
  • Live and mobile casino
  • Neat website design

Facts

Games: Established: 2017
Payout:
Jurisdiction: Malta (MGA), Curaçao, United Kingdom (UKGC)
Software: Microgaming, NetEnt, Evolution Gaming, Nyx Interactive, 1x2 Gaming, Blueprint Gaming, Aristocrat, Genesis Gaming, Leander Games, Amaya, Quickspin, Rabcat Gambling, Ezugi, Thunderkick, 2 by 2 Gaming, Big Time Gaming, Elk studios, Lightning Box, Foxium, Edict, Probability, Games warehouse, Multicommerce game studio, Stakelogic
Support: Live Chat, Email
Play on: Computer, iPhone, Android
Languages:
Currency: Canadian Dollars, Euros, Norwegian Kroner, New Zealand dollars, Swedish Kronor

Facts

E-Wallets: 24 h
Credit/Debit Cards: 3-5 d
Bank Transfers: 3-7 d
200% up to €5000
Type: Welcome
Wager requirements: 35x
Bonus code:
Min. deposit:
125 Free Spins
Type: Free Spins
Wager requirements: 30x
Bonus code:
Min. deposit: €10
50% up to €1000
Type: 2nd deposit
Wager requirements: 35x
Bonus code:
Min. deposit:
75% up to €500
Type: 3rd deposit
Wager requirements: 35x
Bonus code:
Min. deposit: €10

A welcome bonus in three tiers

New casinos almost always use their welcome offer as an attraction to get new players to sign up. It would appear that Casimba chose the same route because their welcome bonus is as big as we have rarely seen one, going all out in offering the most to their players. Whether that is good for you or not remains to be seen. Either way, you’ll be able to claim bonuses on your first three deposits.

  • First deposit: 200% and up to €5,000 plus 50 bonus spins on Starburst and 500 loyalty points
  • Second deposit: 50% and up to €1,000 plus 50 bonus spins on any NetEnt game
  • Third deposit: 75% and up to €500 plus another 25 bonus spins on any NetEnt game

Casimba provides their own page for promotional terms and conditions and you’d do well to read them in full. As a rule, bonus money is subject to 35x wagering. Free spin winnings are converted to bonus cash, which is subject to the same amount of wagering. Additionally, free spin winnings are capped at €100, meaning you cannot be paid out more than that. For other promotions free spin winnings may even be capped at €50.

Bonuses are usually available for 30 days after they have initially been claimed. The welcome bonus will be applied automatically. You’d need to contact customer service to have it removed. Breaking the terms of the bonus, however, will also result in its removal. One such term states that bonuses are removed should you request a withdrawal from your cash balance before the bonus wagering requirements have been met.

On the whole, the promotional terms are not unusual, but do need to be studied carefully. Should Casimba suspect bonus abuse, they will take action against the player.

In order to meet wagering requirements, most slots will contribute at 100% as will Keno and scratch cards. Depending on the bonus, table games, video poker or other games may contribute nothing at all or up to 5% (video poker and other) or 10% (table games). Thankfully each bonus is always specified with its terms, so it should not be possible to go wrong here.

Hundreds of games from some of the best developers

Like most casinos, Casimba also focuses on slots. Thus, it is no surprise that they work with over 20 game developers to provide their players with the best and newest slots and other games available in the market right now.

Expect to find games from NetEnt, Thunderkick, Elk Studios, BigTime Gaming, Nyx Interactive, Quickspin, Rabcat, 1×2 Gaming, 2 by 2 Gaming, Aristocrat, Blueprint Gaming, Merkur, Foxium, Genesis Gaming, Leander, Lightning Box or Microgaming. Some providers only appear with 1 or 2 games in the portfolio, but at least it’ll be a good one.

It is extremely handy that you’re able to filter games according to provider and that it will even show you how many games by that provider are available. Additionally, when you simply browse all games, they are all tagged with their provider as well.

Titles you will find here include Immortal Romance, Danger High Voltage, Starburst, Pink Elephant, Wild Seas, Warlords, Rainbow Riches, Snow Queen Riches, Legends of Africa, Foxin’ Wins, Moby Dick and many, many more.

The collection of nearly 500 slots alone grows continuously as providers release more games.

But table game fans need not despair. A few of those can be found here as well and almost all types can be found in their own categories. Sort according to table games in general and you’ll find pretty much all of them in one place. But you can also filter according to Blackjack, Roulette and Poker separately. Baccarat does not have its own section, but you can find plenty of version regardless. A few dozen tables games are available, which should keep most fans happy.

Under “Scratch & Fun” you’ll find a few scratch cards as well as virtual soccer games.

By the way, in the “Poker” section you will find Video Poker games, whereas Casino Poker games are sorted under “Table Games”.

A handful of live casino tables

Given the slot focus of the casino, you shouldn’t expect too many live tables here. In fact, right now there are only a dozen live games provided. Interestingly they are from Evolution Gaming as well as NetEnt. Often smaller live casinos will only offer games from one provider, but in this case, you do get two.

Among the games you can find here are Roulette, Blackjack, Casino Hold’em, Three Card Poker, Caribbean Stud, Baccarat, Ultimate Texas Hold’em and Dream Catcher. So, whilst there are few tables, at least you get a wide variety in games, which is pretty good.

Needless to say, Evolution Gaming and NetEnt are two of the very best live game providers out there, so the quality of games cannot be called into question here.

All the important jackpots are here

Of course, jackpots get their own section at Casimba, though that is not always the case and should be pointed out here. Apart from NetEnt and Microgaming, you will also find Leander Games as a provider of progressive jackpots here, which is a rarity.

Each game will show you the current jackpot that it holds, which makes it easy for you to select the one you might want to chase. The big, life-changing amounts can be won on:

  • Arabian Nights
  • Mega Moolah and Mega Moolah Isis
  • Mega Fortune
  • Hall of Gods
  • Major Millions

On top of that you’ll find King Cashalot here, Treasure Nile, Super Lucky Frog, Divine Fortune, Ave Caesar, Tunzamunni, Apollo God of the Sun and Divine Fortune.

Cosmic Fortune €108,304 Play now
Apollo - God of Sun €70,859 Play now
Caribbean Stud Professional Series - Low Limit €21,658 Play now
Caribbean Stud Professional Series - Standard Limit €21,658 Play now
Caribbean Stud Professional Series - High Limit €21,658 Play now
Scrooges Jackpot €1,297 Play now
Patricks Jackpot €1,297 Play now
Cupid €293 Play now

24/7 customer service via live chat

Not many new casinos offer 24/7 support to their players, but Casimba does and it is very welcome. Indeed, it may even be necessary, because what appears to be missing is a FAQ section on the homepage. Plenty of links provide additional information on terms and conditions and the like, but frequently asked question don’t appear to be answered anywhere.

If you have urgent questions, you’re invited to contact the friendly and competent team via live chat. Otherwise you may also write an email, if you can wait for an answer a little longer.

We have also noticed that the team replies to reviews and complaints in popular online casino forums, so they seem to be quite on the ball when it comes to customer engagement.

The two most important licenses

As we’ve already mentioned, Caddell Limited N.V. is regulated by the UK Gambling Commission, which is great news indeed. The UKGC is notoriously strict with their licensees and it inspires a lot of confidence in an operator and their casinos, when we see their licenses displayed.

Additionally, the casino offers up a license from the Malta Gaming Authority, which is also always handy to have and usually the minimum we would expect. Thus, we can consider the casino to be well regulated and safe.

The casino also appears to work with several gambling addiction services and offers up its separate section on responsible gaming. Various settings allow players to set limits on such things as deposits, time played and more in order to safely monitor their own gambling.

No RTP to be found

Granted, Casimba has only been around for a few months and they are likely still out to get more players to sign up. Most casinos are, no matter how long they’ve been around. But being new also means they may not yet have significant payout information available that are indicative of the return to player rates of the casino.

Either way, no such information is displayed anywhere or linked to. Thus, we don’t know what the actual RTP of the casino is. In theory, most slots average at 95% RTP or higher and tables games and video poker offer up 97 to 99% RTP rates. Many providers publish their RTPs inside the games themselves, which makes them easily accessible.

Still, we would like to know the actual RTP eventually. Hopefully Casimba will see to its publication in due time.

No dedicated payments page

Of course, once you’re signed up and logged in, you’ll be able to access the cashier and select your preferred payment type in order to make a deposit and, later, to request a withdrawal. But Casimba does not currently offer a dedicated page detailing all available payment methods.

We would hope for such a page not only listing available deposit and withdrawal methods, but also the transaction times, possible fees as well as minimum and maximum deposits and withdrawals. The lack of it is somewhat disappointing and another reason you may find yourself contacting customer service, if you have further questions before making a deposit.

Thanks to the displayed icons at the bottom of each page, you’ll at least be able to gather that Visa, MasterCard, Skrill, Neteller, paysafecard and Interac Online are available as payment methods.

In the promotional terms it is also mentioned that the minimum deposit is €20, and the minimum withdrawal would be €20 as well. There is no mention anywhere of maximum withdrawals, which are often imposed, especially by new casinos. Once again you might want to contact the customer service team, if you have further questions here.

A modern and very functional design

In many ways Casimba keeps it simple and stays away from flashy designs and animations. The main banner is a changing mix of slot and live dealer animation, which looks pretty well done. Scroll down and you’re introduced to popular games, which alight on the screen in a rather neat fashion, as well as further information about the casino and various useful links.

You can easily access all game categories from the homepage or follow any of the links provided to access other sections and more information about the casino.

The design is very functional indeed and navigation is super intuitive, which is always welcome. You’re not even going to be annoyed by a bright colour scheme, because Casimba’s homepage comes in white and some shades of grey. Splashes of colour are provided by the game icons alone.

Up-to-date mobile gaming

Going with the times and players’ requirements, Casimba also offers an excellent mobile casino. Once again, they keep it simple and scaled down the homepage to the small screen, leaving everything quite recognizable in your mobile browser as well.

You’ll be able to play a majority of the games via mobile, which also includes the live games Casimba offers. That’s not always standard and even though few tables are available to begin with, you won’t have to be stuck behind a desktop computer in order to enjoy them.

The mobile page the casino offers is fully functional and mobile players will not be disadvantaged by much.

Loyalty rewards, Casimba Points and a VIP scheme

Looking through the promotions section, you will notice very quickly that it’s all about loyalty at Casimba. Deposit and earn Casimba points. Wager and earn loyalty points. Play lots and frequently and become a VIP member.

That about summarizes it.

Casimba points are not a bad thing to have if you’re interested in a trip to Thailand that is up to €20,000 worth. You have to earn 1,000 to be entered into the monthly dream holiday prize draw. And you earn 5 points for every €50 you deposit. So yeah, that means a lot of money is deposited, but the prize is pretty cool, too.

Loyalty points are earned by wagering on the various games at Casimba. You can get 2 points for every €10 wagered on slots and scratch cards, for instance, whilst Video Poker gives you 1 point and Blackjack 0.5 points for instance.

Loyalty points can eventually be redeemed into bonus funds, which will come with your usual 35x wagering requirements.

And VIPs will become such upon invitation by the VIP team. As is often the case, your player activity will determine whether or not you may be eligible to become a VIP member and once you do, various advantages will be at your disposal. Promotions, cashback offers, access to private events and a personal account manager are only some of those advantages.

Conclusion: A solid start with a few things that can be improved

Overall there’s little to complain about at Casimba. Mostly we’d like to see additional information such as frequently asked questions, more info on payment options and the overall RTP at the casino. But looking at all the different areas we evaluate, Casimba is doing pretty well. Perhaps the welcome offer is a little excessive. And you do have to be careful when claiming the bonus and meeting all requirements to eventually withdraw your winnings. But the casino is also well regulated and offers a solid selection of games, including live games.

Casimba is still very new and we have not heard any major complaints about the casino. We certainly consider it safe for you to try and as you know, there’s no need to claim the bonus in its entirety. Start with a smaller deposit and you’re all set to go.

4.6/5 By Casinoshark

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